AF88 FAQ — All Your Questions Answered in One Place

No. af88 policy allows only one account per person. Creating multiple accounts using the same mobile number, email, or bank account is strictly prohibited. Violating this rule may result in permanent account closure.

Registration typically takes 2 to 3 minutes. Once you fill in your details, an OTP will be sent to your mobile — enter it and your account will be active. Identity verification may take a little longer, but it can be completed later.

You can update your email and phone number from profile settings after logging in. However, to change your name or date of birth, you will need to contact af88 support and may be required to submit identity documents.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email. An OTP will be sent to you. Verify with the OTP and set a new password. The entire process takes under 2 minutes.

Entering the wrong password five times in a row will temporarily lock your account. Wait a few minutes or contact af88 live chat support directly. The support team will help you unlock your account quickly.

Yes. af88 uses OTP-based two-factor authentication to keep your account secure. Any login attempt from a new device or unfamiliar network will automatically trigger an OTP verification, protecting your account from unauthorized access.

af88 supports multiple popular Bangladeshi payment methods for deposits, including bKash, Nagad, Rocket, and bank transfer. Go to the payment page, select your preferred method, and follow the instructions.

The minimum deposit amount at af88 varies by payment method. For mobile banking, it typically starts from BDT 200 to BDT 500. Check the payment page for the latest details.

Mobile banking withdrawals are typically processed within 15 minutes to 2 hours. Bank transfers may take 1 to 3 business days. Withdrawals may be held if identity verification has not been completed.

Deposits are usually processed instantly. If it takes longer than 15 minutes, contact af88 Live Chat with your payment receipt or transaction ID and the support team will resolve it promptly.

When you make your first deposit after opening a new account, a welcome bonus is automatically added to your account. See the promotions page for full details on the bonus amount and terms. Typically, a set percentage bonus is awarded on your first deposit.

Bonuses cannot be withdrawn directly. Each bonus comes with wagering requirements — meaning you must wager a specified multiple of the bonus amount. Once the requirements are met, any winnings from the bonus become withdrawable.

af88 offers weekly and monthly reload bonuses for regular members. Some special promotions may also include daily bonuses. Check the promotions page for the latest offers, or log in to receive notifications.

af88 offers over 500 games, including slots, Live Casino, bingo, table games, and fishing games. In the Live Casino, you can play baccarat, blackjack, and roulette with real dealers.

Yes, af88 is fully mobile-friendly. All games are accessible via browser or app on both Android and iOS devices, with the interface automatically adapting to your screen size.

If you get disconnected, af88's system saves your last game state automatically. When you reconnect, you can resume from the same round. If a bet appears to be missing, you can ask support to pull up your game history.

You are automatically enrolled in the VIP program as soon as you register at af88. Points accumulate as you play, and your level increases accordingly. Each level comes with its own set of perks and bonuses.

VIP points can be redeemed for bonus credits, cashback, and special rewards. Higher VIP levels unlock faster withdrawals, increased withdrawal limits, and access to a dedicated account manager.

Yes. af88's customer support team is available in Bangla. Simply reach out via Live Chat in Bangla and get a quick response. Support is available 24/7, seven days a week.

For any complaint, contact us via live chat or email. Keep your ticket number so you can follow up later. Urgent complaints are responded to within 24 hours.

If your account is suspended, you will see a message at login. Contact af88 support and ask for the reason. In most cases, suspension is due to identity verification requirements or a policy violation. The support team will help restore your account after reviewing the necessary documents.